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Customer Spark
Updated
Sep 9, 2025
Developer
Walmart
OS
IOS
Category
app
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Good App Guaranteed:
This app passed the security test for virus,malware and other malicious attacks and doesn't contain any theats.
Description:
Customer Spark is an AI-powered customer feedback and engagement app for small businesses, service providers, and local retailers. Collect reviews and micro-surveys in minutes, turn responses into clear insights, and spark repeat business with smart follow-ups. Core features include effortless feedback collection via links, QR codes, and in-store prompts, AI sentiment and NPS analysis with actionable dashboards, and automated messages across email and SMS to recover detractors and thank promoters. Simple setup, real-time reports, and privacy-first controls help you boost ratings, loyalty, and revenue. Keywords include customer feedback app, NPS survey tool, CRM, business messaging, AI sentiment, and customer experience.
HOW TO PLAY:
1. Download the app and sign up with your business email to create your workspace.
2. Add customers by importing a list or syncing your contacts, then generate a QR code for in-store feedback if needed.
3. Create a survey using ready-made templates for reviews, NPS, or quick satisfaction checks.
4. Share the survey via link, SMS, email, or QR code and start collecting responses in real time.
5. Open Insights to view AI sentiment, NPS, and trends, and follow recommended actions to improve.
6. Enable automations to send thank-you notes, review requests, and follow-ups to at-risk customers.
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Version:
1.24.11
Size:
46.22MB
Price:
Free
Released:
Nov 3, 2022
Updated:
Sep 9, 2025
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